Privacy Policy

We regard the protection of your data as very important to us Pump n’ Grind Ltd.

The following policy along with our Terms and Conditions set out a base for which any data you provide us or that we collect from you will be processed.

Information we may collect and process about you:

Information you provide in forms filled out on our website, this includes information you provide when registering an account with us or at a later point. We ask you to fill in a form that tells us your name, contact information, delivery and billing address and billing information. The filling of these forms means you consent for us to use them to an extent necessary to process your order. We keep a record of all billings and shipments made to you along with the grind types and weights of your previous coffees. This record is helpful for solving queries such as if coffee goes missing in the post.
Correspondence sent to, and/or will be kept on record.

If you purchase coffee as a gift for a third party, we will collect and process data regarding the recipient of the gift coffee as well as from you. By ordering for a third party you express to us that you have the explicit consent from the individual(s) whose information you pass onto us.

IP Addresses

In order to collate information on the browsing actions and patterns of users on our website we may collect information about your computer, including where possible your IP address, operations system and browser type. This information does not identify any individual (we are not spies just coffee roasters). Data collection of this type is common and necessary to gain an understanding of how our website is used by the public and areas we can improve on.


Pump n’ Grind use cookies in order to distinguish you from other users. You can disable cookies storage on your computer by changing browser settings, although this may impact on the performance of our website on your computer.

How information about you (and others) is used:

to provide you with our services;
to ensure you receive relevant information;
to ensure content on our website is optimised for you, your computer or mobile device;
and to notify you about changes to our service.

Disclosure of Information relating to you

We have no subsidiaries but in the event that we buy or sell any business or assets we may disclose your personal information to third parties. Similarly if Pump n’ Grind are under duty to disclose your personal data in order to comply with legal obligation or to protect the rights, property, or safety of Pump n’ Grind, our customers or others. This includes the exchange of information with other companies and organisation for the purposes of fraud protection.

Your rights

You hold the right to ask us not to process your personal data by contacting us at

The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent to

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page. If necessary you may be notified by email.


Any questions regarding this privacy policy can be sent to